From 15 QR / Hour

Privacy Policy

Al Reem Cleaning & Hospitality (“Al Reem”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, requesting a quotation, making an enquiry or using our cleaning and manpower services in Qatar.

This Privacy Policy explains the types of information we may collect, how we use and protect that information, and the choices available to you when interacting with our website and services.

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, submit an enquiry, request a quotation or arrange a service. This may include your name, email address, service location, company or organisation name, selected service, preferred schedule and any other information you provide regarding your requirements.

We may also collect limited technical information when you visit our website, such as browser type, device information, IP address, pages visited and general website usage information. This information may be collected through cookies or similar technologies and helps us understand and improve website performance.

2. How We Use Your Information

We may use the information collected to:

  • Respond to enquiries and quotation requests.
  • Arrange and manage cleaning or manpower services.
  • Communicate with you regarding your requested services.
  • Understand your service requirements and preferences.
  • Improve our website, customer experience and services.
  • Maintain appropriate business and service records.
  • Prevent misuse, fraud or security issues.
  • Comply with applicable legal or regulatory requirements.

We will only use personal information for legitimate business purposes connected with our operations and services.

3. Cleaning & Manpower Service Information

When requesting Residential & Commercial Cleaning, Deep Cleaning & Disinfection, Post-Construction Cleaning, Carpet, Sofa & Floor Care, On Call Cleaning, Weekly & Monthly Cleaning or manpower services, you may be required to provide information necessary for us to understand and arrange the requested service.

For manpower requirements, we may request relevant business, location, scheduling, staffing and operational information necessary to determine suitable staffing arrangements.

4. Sharing of Personal Information

We do not sell or rent your personal information.

Information may be shared with authorised employees, assigned personnel, contractors or service providers when reasonably necessary to process your enquiry, provide a requested service, operate our website or support our business activities.

We may also disclose information when required by applicable law, regulation, court order or a competent governmental authority.

5. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no website, electronic communication or online storage system can be guaranteed to be completely secure. Users should therefore take appropriate precautions when submitting information online.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes and satisfying applicable legal, accounting or regulatory obligations.

Information that is no longer reasonably required may be securely deleted or anonymised where appropriate.

7. Cookies & Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour and enhance the browsing experience.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of some areas of the website.

8. Third-Party Services

Our website may use or link to third-party platforms or services. These third parties may have their own privacy policies and data-handling practices.

Al Reem Cleaning & Hospitality is not responsible for the privacy practices, security or content of independent third-party websites or services.

9. Your Privacy Choices

Subject to applicable law, you may contact us to request information about personal data we hold about you or request that inaccurate information be corrected.

Where applicable, you may also request deletion of certain personal information or withdraw consent previously provided, subject to any legal or legitimate business requirements that require us to retain the information.

10. Children’s Privacy

Our services are intended for customers, businesses and organisations seeking cleaning, hospitality or manpower solutions. Our website is not intentionally designed to collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website practices, business operations or applicable requirements.

Any revised version will be published on this website with an updated revision date where appropriate.

12. Contact Us

For questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Al Reem Cleaning & Hospitality
Qatar
Email: contact@alreemcleaningandhospitality.com